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I’ve been meaning to write an ode to Nancy Duarte for a long time. Now I have the ideal examples to write my ode in a California-China-Chile context! Yes!

Nancy Duarte

Nancy and my dad worked together many years ago at Apple. In 1990 she founded Duarte Design. The company has since grown into the world leader in presentation design and training. Clients include Al Gore and most of the world’s top tech companies.

She has written two fabulous, colorful, and useful books.

A few years ago, while preparing a presentation skills training for a group of Chinese lawyers, my dad suggested that I read the Duarte blog for inspiration. I became a loyal reader. Her ideas about storytelling inspired me to spice up a speech about patent invalidation procedures in China. My client, a patent attorney with a pHd in chemistry, came to me with a draft of the slides for his speech at a conference in France. I read through the slides, and noticed on slide #26 a pharmaceutical compound more commonly known as Viagra has been invalidated a number of times in China. I saw this as a goldmine to transform a dense, technical presentation into a memorable story that would really resonate with a roomful of patent attorneys.

The final version of his speech started with a riddle. “It’s blue. Six letters. Men like it. Can you guess it? Yes, it’s Viagra! And Viagra is useful for more than one thing. It’s useful for understanding China’s patent invalidation process. Let me tell you about the first time Viagra’s patent was invalidated…”

The speech was a hit! Every attorney at this conference remembered his message!

I had the great fortune to meet Nancy Duarte in person a few months ago, when I was home in California. She had just booked a trip to China, and she had lots of questions about how the Chinese think. I recommended The Geography of Thought, which is a fabulous conversation starter.

This week, Nancy gave a speech in Beijing, and posted about the experience on her blog:

I spoke in Beijing on Saturday, and worked with an interpreter for the first time. Public speaking is hard enough, and working with an interpreter complicates things… unless you’re prepared.

I had two interpreters. One was the primary and the other was a secondary interpreter, plus they had two on stand-by (paranoid event planning I guess). The primary interpreter, Sally, was a subject matter expert, and the secondary interpreter, Rebecca, was a professional interpreter. Sally kicked it off and was doing great (I thought) and then I got a note to have it switch to Rebecca. Then a note to switch back to Sally. Apparently, because Sally wasn’t a professional interpreter, she was looking at me and at her notes and not at the audience. Even though she is a compelling communicator when alone on stage, they felt she was bringing down the energy of the talk. They slipped in Rebecca, coached Sally and had Sally come back on and she kicked it up! She and I both learned from this experience.

Interestingly, it was when Rebecca was interpreting that she created a S.T.A.R. Moment. That’s an acronym for Something They’ll Always Remember. In my talk, I was describing in what a S.T.A.R. moment is. But when Rebecca relayed in Chinese what a S.T.A.R. moment was the place roared with laughter (they didn’t laugh when I explained what it is.) Rebecca had inserted a traditional 4-character Chinese saying that means “something you’ll remember until you’re so old your teeth are falling out.” She did a great job mapping my information to the local culture.

Her suggestions apply for anyone communicating across cultures, not just VIP keynote speakers with four interpreters on hand! Here’s her full post:  Six Tips for Working With an Interpreter While Public Speaking.

I thought of Nancy yesterday while sitting through a full-day conference here in Chile. While some speakers gave clear, educational, and visual presentations, the majority brought to mind the phrase “Death by PowerPoint.” Too many slides! Tiny graphs! Bad typesetting! Ugly, mismatched colors! Impossible-to-read graphics “enhanced” by complex animation! A vertical, paragraph-filled PDF report with tiny type and tiny graphs, projected on screen! You get the picture.

The conference did have many redeeming values. I learned a lot and met many people that showed interest in my new business. But I wanted to use Nancy’s methodology to rework almost all of the presentations, as to inspire the audience, not put everyone to sleep!

It also gave me inspiration to continue packing my speeches with personal anecdotes and photos from my camera.

The following photo has made it into nearly every speech I’ve made in Chile. I use it to illustrate my Silicon Valley background, and truly connect with the audience.

If you have any interest at all in visual communication, public speaking, or the getting your point across in general, please read Nancy’s books, follow her on Twitter, and subscribe to her blog. Your audience will thank you!

 

In the Wall Street Journal, I just read a provocative essay, “Does History Say China Wins?” The essay and the accompanying video focus on economic historian Niall Ferguson’s new book, Civilization: The West and the Rest.

Ferguson argues that six man-made social institutions, or “killer apps,” have helped the West develop more rapidly than the rest of the world.

  1. Competition: The West has long been competitive, in economics and politics; China historically has been more monolithic.
  2. Scientific Revolution: This changed the way science is done.
  3. Rule of Law: Well-protected property rights give people an incentive to invest.
  4. Medicine: Lifespans doubled over the course of a century.
  5. Consumerism: Demand
  6. Work Ethic: What innovation doesn’t require hard work?

Now these same factors boost non-Western countries. Ferguson specifies, “It’s not just an Asian story, it’s also a South American story.” In both Chile and China I’ve seen intense competition, enthusiastic consumerism, and a work ethic that outpaces that of the average American.

Urban wind turbine prototype on display in Civic Center Plaza, San Francisco (July 2011). In this industry, the "killer apps" of China and Chile have led to more innovation and implementation than in the United States.

Ferguson notes that this is a particularly interesting time in economic history, because we are seeing the end of American dominance. He predicts that within five years the Chinese economy will be bigger than that of the United States. He critiques the cliches that have come to dominate American discourse about foreign competition, like, American education makes us more innovative and creative. The Chinese just memorize, like robots …

But those assumptions are so far from telling the whole story! The WSJ piece continues:

Andrew Liveris, the chief executive of Dow Chemical, has pounded this drum for years, describing what he sees as a drift in engineering and manufacturing acumen from the West to Asia. “Innovation has followed manufacturing to China,” he told a group at the Wharton Business School recently.

“Over time, when companies decide where to build R&D facilities, it will make more and more sense to do things like product support, upgrades and next-generation design in the same place where the product is made,” he said. “That is one reason why Dow has 500 Chinese scientists working in China, earning incredibly good money, and who are already generating more patents per scientist than our other locations.”

My grandfather worked at The Dow Chemical Company for most of his career. Thanks to his hard work and generosity, I am a shareholder. I am happy to see The Dow leading the next waves in innovation in China.

 

Hi everyone,

I’m building something new, and I’d like to share it with you. It’s very early stage, but I’m excited.

Introducing… Tricontinental Advisors!

These sketches are just the beginning. I invite you to check out the first version of my new site at TricontinentalAdvisors.com

More soon!

xoxo
leslie

 

DO: Host a pumpkin carving contest among your employees. 

Duarte Design, the global leader in presentation design and training, hosts a pumpkin decorating contest every year. Founder and Principal Nancy Duarte answered a few questions about the contest in an interview with Geetesh at Indezine.

Geetesh: The Pumpkin Contest that you folks at Duarte conduct every Halloween has become an annual tradition – tell us something about how this evolved? And was it always so much fun?

Nancy: We started the pumpkin contest when our firm was in a small office above a Starbucks and across from a Dentist office (this was LONG before the internet existed). The dentist would send their patients across the hall to cast a paper ballot for the best pumpkin. We also have had to put some rules in place so employees don’t cheat.

We had a gal that worked here who was relatively famous in the Philippines and her pumpkins always seemed to get 100 times more votes than anyone else’s. So we put a rule in place that you can’t tell anyone which pumpkin is yours. Decorating the pumpkins is a blast. Each year, I feel all crafty carving mine and patting myself on the back confident I would win and then I bring my pumpkin and all my hopes are dashed. The creativity from the team is so CraZy I’ve NEVER won.

This one is my favorite from this year’s series:

Sick of Pumpkin. My favorite pumpkin from the 16th Annual Duarte Pumpkin Contest. Image via Duarte.com/Halloween

Go to http://www.duarte.com/halloween/ to vote for your favorites!!

DO: Integrate the best holiday of the entire year into your email marketing campaigns.

This is a screenshot of an email I received from SolidWorks, an unfamiliar company. I am not sure how I got on their list. But I found their email so fabulous that I decided to share it with you anyways! Yay for using fun Halloween "problems" to articulate the value proposition of your business!

DON’T: PhotoShop a child’s face onto your costume package without permission, no matter how cute she is!

Marc van der Chijs, who introduces himself as “A Dutch entrepreneur in Shanghai, over 10 years in China. Chief Evangelist of Spil Games, co-founder of among others Tudou.com and UnitedStyles.com, and angel investor in Chinese Internet and tech start-ups,” found a Halloween surprise. When his wife Grace was shopping at Carrefour, she found a costume package featuring a photo of his daughter, Elaine! The costume company had (badly) PhotoShop’d a photo of her on a not-that-cute costume. Marc posted about this in detail on his blog. I’ve decided against posting any photos of his adorable daughter or the misuse of her photo on the packages, because that might place me in the same category as the costume company. But I think you should read his posts!

Part 1: Elaine’s Picture Used Without Permission On Chinese Halloween Costumes
Part 2: Elaine’s Picture Removed from Halloween Products — The Chinese Way! 
Part 3 (added 10/30/11): Elaine’s Story on Front Page of China Daily. The China Daily reporter did some investigative research on the case. The manufacturer,  Beijing’s Xinxin Jingyi Gift, gave the following explanation:

“We did not put the girl’s face on our package on purpose -we don’t have a visual design department and we outsourced the design project to a man surnamed Xiao, but we did not know how he got a picture of the little girl,” said Yin.

Xiao, the designer, said he found the picture from nipic.com, a website for sharing visual design materials.

“The job outsourced from Xinxin was just a part-time job, because I work in a printing studio so they asked me to print something with a foreign girl’s face,” said Xiao.

Xiao said he did hesitate when he used Elaine’s face, but considering the girl might be thousands of miles away and would not be recognized in China, he just went ahead and printed it on the packaging.

“I feel quite sorry for what happened,” said Xiao. [more]

So, that’s your handy digest of Halloween advice for your company. Remember: DO carve pumpkins, DO write creative emails, but DON’T use pictures of kids without permission.

Happy Halloween! Best holiday of the year!!! Yay!!!

 

Lifan. A Chinese car, obviously inspired by the Mini. Spotted at Parque Arauco in Chile.


Same car from a different angle. Beep!

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